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Service & Seminar Rally Survey
Held in Centerville, MI April 18 ¨C 22, 2012


1) What was your overall level of satisfaction with this event? Please circle
¡õ Excellent Good Average Below Average Poor

2) What were you most satisfied with at this event? ______________________________________________________________________________________________________________________________________________________________

3) What were you least satisfied with this event? ______________________________________________________________________________________________________________________________________________________________

4) Which Seminars did you attend and how would you grade those that you did attend?
Seminar Attended Grade(A,B,C, D or F)
Lippert Alignment and Track
Atwood
Class A Diesel
Class A Gas
Dometic
Onan Generator
Catalina Trailer
Laminated Trailer
Viking Trailer
Lippert Hydraulics & Slides
Class C
Fifth Wheel

5) Is there a seminar (or seminars) that you would like to see added for future Service & Seminar rallies? If so, please describe: ______________________________________________________________________________________________________________________________________________________________

6) Did you attend a plant tour and if so, please grade the tour you attended?
Seminar Attended Grade (A,B,C, D or F)
Class A Plant Tour
Fifth Wheel Plant Tour

7) Did you pre-register for service to be performed on your coach and if yes, were you satisfied with the service? If not, please tell us why? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

8) Would you have liked to have seen more parts and accessories for sale at the Service & Seminar Rally? If yes, any particular parts and/or accessories? ______________________________________________________________________________________________________________________________________________________________

9) How would you rate the grounds and facilities where the Service & Seminar Rally was held in Centerville, MI? Please circle
Excellent Good Average Below Average Poor

10) What would you recommend for future Service & Seminar Rallies? _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

11) Would you recommend a family member or friend to attend the COA Service & Seminar Rally? Please circle
Yes No

12) How often should we hold a COA Service & Seminar Rally? Please circle
Semi Annually Annually Every Other Year Never

Additional Comments: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Name: ________________________________________________

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